These Terms of Service (“Terms”) are a legally binding agreement between you and Say Adios LLC, doing business as Zozy (“Zozy,” “we,” “us,” “our”), governing your access to and use of our website(s), mobile applications (iOS/Android), and related services that reference these Terms (collectively, the “Services”).

Company & Contact

Say Adios LLC (d/b/a Zozy)

2900 N Quinlan Park Rd, Ste 240 PMB 5017, Austin, TX 78732-6085, USA

Email: support@zozy.app

By accessing or using the Services, you agree to these Terms and to our Privacy Policy (incorporated by reference). If you do not agree, do not use the Services.

1) What Zozy Does

Zozy provides tools to help you document, organize, and manage a personal inventory of your belongings, including photos, item details, and valuation-related estimates. Zozy may also provide features that help you export or package your inventory for purposes such as insurance documentation or resale preparation at your direction.

Zozy is not an insurance company, broker, adjuster, appraiser, or legal service provider.

2) Eligibility

You must be at least 13 years old to use the Services. If you are under 18 (or the age of majority where you live), you may use the Services only with the consent and involvement of a parent or legal guardian who agrees to these Terms.

3) Changes to the Services and These Terms

We may modify the Services or these Terms at any time. Changes are effective when posted (with the updated date above). Your continued use after changes means you accept the revised Terms.

4) Your Account and Security

You may need to create an account to use features of the Services. You agree to provide accurate information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials.

Notify us immediately if you suspect unauthorized access.

5) Your Content (Inventory Data)

A. Your Content

“Content” means the information you upload or enter into Zozy, including item photos, receipts, warranty documents, serial numbers, item notes, and any other inventory-related data.

You retain ownership of your Content.

B. License to Operate the Service

To operate the Services, you grant Zozy a limited, non-exclusive, worldwide license to host, store, process, reproduce, and display your Content solely to provide and improve the Services, consistent with our Privacy Policy.

C. Your Responsibilities

You represent that you own or have rights to upload your Content and that it does not violate law or third-party rights. You agree not to upload:

• illegal content

• malware or harmful code

• content that violates others’ privacy or IP rights

• highly sensitive data you do not need for inventory purposes (e.g., account credentials, full payment card numbers)

6) Storage, Syncing, and Availability

A. Where your data is stored

Zozy is a cloud-backed service. Your Content may be stored and processed on Zozy’s systems and with cloud infrastructure providers we use to operate the Services (collectively, “Zozy Infrastructure”). Your Content may also be stored on your device (e.g., cached copies) depending on your device settings and app functionality.

B. Syncing across devices

If you log into Zozy on multiple devices, the Services may sync your Content across those devices.

C. Storage limits

We may impose reasonable limits on storage, file size, usage, or exports depending on your plan. We may change these limits over time.

D. Backups

While we take reasonable measures to safeguard Content, you are responsible for maintaining backups of important information you store in Zozy (for example, saving copies of key photos or claim exports). No service is immune from outages or data loss.

E. Service continuity

We do not guarantee uninterrupted availability, uptime, or error-free operation.

7) Valuations, Estimates, and Disclaimers

Zozy may provide valuation-related outputs (e.g., estimated fair market value ranges, replacement-style estimates, comps, or summaries). These are estimates for informational purposes and may be inaccurate, incomplete, or outdated.

• Zozy does not guarantee that any estimate will be accepted by an insurer, resale platform, buyer, appraiser, or any third party.

• Zozy is not responsible for claim outcomes, reimbursement amounts, depreciation schedules, coverage determinations, or disputes.

• You are responsible for verifying values and deciding what to submit externally.

8) Exports, Insurance, and Resale Features

A. Insurance-related exports

If you choose to generate an insurance packet or export inventory details, you authorize Zozy to compile and format your Content into an export. Any submission to an insurer (or communications with an insurer) is your responsibility unless we explicitly offer and you enable a feature that sends information on your behalf.

B. Resale-related exports

If you choose to prepare information for resale or liquidation, Zozy may help you format or export data for third-party platforms. Zozy does not guarantee listings, pricing, sales, or platform acceptance. Any third-party platform use is governed by that platform’s terms.

C. Third-party services

Your use of third-party services (including insurance carriers, marketplaces, storage providers, or payment processors) is governed by their terms and policies. Zozy is not responsible for third-party services.

9) Subscriptions, Billing, and App Store Terms

Zozy may offer free and paid plans.

A. App Store / Play Store purchases

If you purchase a subscription through Apple’s App Store or Google Play, billing, renewals, cancellations, and refunds are handled by Apple or Google under their terms. Zozy cannot directly cancel or refund store-based subscriptions.

B. Cancellation

You can cancel at any time through the applicable store account settings. Deleting the app does not cancel a subscription.

C. Post-cancellation access

If your subscription ends, you may retain access to certain features (e.g., viewing) and lose access to others (e.g., adding/editing, premium exports), depending on plan design. We may change feature gating over time.

10) Acceptable Use

You agree not to:

• use the Services unlawfully

• attempt to access accounts or data not yours

• scrape, reverse engineer, or exploit the Services except as permitted by law

• interfere with security, authentication, or rate limits

• use the Services to build a competing product using non-public aspects of the Services

We may suspend or terminate access for violations.

11) Intellectual Property

Zozy and its licensors own the Services, including software, design, branding, and all non-user content. Except for the limited right to use the Services under these Terms, no rights are granted to you.

12) Feedback

If you provide feedback, suggestions, or ideas, you grant Zozy the right to use them without restriction or compensation.

13) Suspension and Termination

We may suspend or terminate your access at any time for security, abuse prevention, legal compliance, or Terms violations.

If you delete your account, we will handle your Content consistent with our Privacy Policy and retention practices (including possible backup retention for limited periods).

14) Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT VALUATIONS, EXPORTS, OR CONTENT STORAGE WILL BE ERROR-FREE OR THAT THIRD PARTIES WILL ACCEPT OR RELY ON OUTPUTS.

15) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZOZY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR CLAIM OUTCOMES.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO ZOZY FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU PAID NOTHING).

Some jurisdictions do not allow certain limitations; in such cases, limits apply to the maximum extent permitted.

16) Indemnification

You agree to defend, indemnify, and hold harmless Zozy and its affiliates, officers, employees, and agents from claims arising out of:

• your use of the Services

• your Content

• your breach of these Terms

• your violation of law or third-party rights

17) Governing Law; Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Except where prohibited, exclusive venue for any permitted court action is state or federal courts located in Travis County, Texas.

(If you want arbitration/class waiver like the Adios Terms, add it here—tell me and I’ll drop in a clean version.)

18) International Use

If you access the Services from outside the United States, you understand your information may be transferred to and processed in the United States and other countries where our service providers operate.

19) Contact

Questions about these Terms?

Email support@zozy.app.